Testimonials
Craig Turnbull, Captain, M/Y Allegira
“This letter serves as reference to the service and quality of Portcall Yacht and Ship Agents. It is with much pleasure that I can commend Fernanda and her team on the excellend job performed on M/Y Allegria during the past 5 years of my command.
It was noted that the company provides a professional service; her team is polite and well motivated. No request is too big, ranging from clearing parts, sourcing items, collection and delivery of APA, booking berths and more.
Many thanks from Allegria and we look forward to many more years of continued support.”
Bruce Handyside, Captain M/Y JO
“Our recent visit to the island of Mallorca in November was made more pleasurable largely due to the professionalism and efficiency of Portcall. Our visit was short but our list of requirements long. Had it not been for their assistance then there's no doubt in my mind that delays would have resulted affecting the yachts busy schedule. I tend to shy away from yacht services under normal circumstances due to exorbitant prices however when the final invoice was delivered I found it extremely fair”
E. A. Woolger, Captain M/Y Beaugeste
“Beaugeste has been a client of Portcall since its inception; we have always been extremely satisfied with the level of professional service which is matched with sound legal advice. We wish them well going forward and continue to remain happy as clients. Sincerely ”
Mark Welch, Captain, S/Y Gweilo
“I am writing to recommend the company PORTCALL to yacht owners, captains & crew who may be in Mallorca.
I had the pleasure of working with PORTCALL during the winter & summer of 2012 when SY GWEILO was in Palma for an extensive project. We initially used the company to undertake the paperwork and formalities associated with Temporary Importation for VAT exemption. Their attitude and ability in dealing with this complex matter was exemplary. They understood the requirements and handled all dealings with the Spanish Customs authorities with efficiency, competence and with an absolute minimum of fuss.
It soon became apparent that this is an extremely well informed company with the ability to assist in multiple areas of any project. They have an extensive overview of the yachting business in Palma and are able to obtain competitive quotes for any work required including berthing, painting, storage, and freight forwarding. Their ability in translation is also noteworthy. The cost-efficiency of using PORTCALL cannot be overstated. The fees charged are clear and all accounting is totally transparent and accurate. All invoices are paid correctly and in a timely fashion. Presentation of the current monetary position was always available in an easy format. Overall the savings achieved on behalf of the yacht were notable.
I would like to make special mention of the people most involved in our dealings with PORTCALL; the manager, Cristina Tapia-King, was our principal point of contact. She is unfailingly charming, helpful and knowledgeable. Her ready smile and solid competence make her an absolute pleasure to work with. Cristina’s linguistic ability smooths many transactions and her “can-do” attitude coupled with endless energy ensures that your business receives top quality service at all times. Meanwhile, the strong administrative support provided by Fernanda Dias is also commendable and highly efficient. Though the company personnel were always ‘on-call’ in the background and available to assist, they were never pushy or seeking ‘extra’ involvement.
All-in-all I had a very pleasant experience using PORTCALL for our needs and I do not hesitate to recommend them to anyone requiring yacht agency services in the Balearic Islands.”